Shipping policy
Shipping Policy
Last Updated: September 15, 2026
Thank you for shopping at homeaurelliz.shop. We work to process and ship orders as efficiently as possible.
1. Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully confirmed.
Orders may not be processed on weekends or public holidays.
During holidays, promotions, product launches, or periods of high order volume, processing may take longer.
2. Estimated Delivery Times
Estimated delivery times may vary based on destination, shipping method, carrier, customs processing, and other circumstances.
Typical estimated delivery times are:
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United States: 7–15 business days
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Canada: 7–20 business days
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United Kingdom: 7–20 business days
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Australia: 7–20 business days
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Other international destinations: 10–25 business days
These delivery times are estimates and are not guaranteed delivery dates.
3. Shipping Delays
Delays may occur because of:
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Carrier delays
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Weather conditions
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Customs processing
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Public holidays
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High shipping volume
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Transportation disruptions
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Incorrect address information
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Other circumstances outside our reasonable control
4. Tracking
When tracking information is available, it may be provided after your order has shipped.
Tracking information may take some time to update after the package has been handed to the carrier.
5. Incorrect Address
Customers are responsible for providing accurate shipping information during checkout.
If a package is returned because of an incorrect or incomplete address, additional shipping charges may apply if reshipment is available.
6. Lost or Stolen Packages
If tracking confirms that a package was delivered to the address provided at checkout, we are generally not responsible for packages that are subsequently lost or stolen.
If your package shows as delivered but you cannot locate it, please check with household members, neighbors, the delivery location, and the carrier.
7. Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.
Unless otherwise stated at checkout, such charges are generally the customer's responsibility.
8. Shipping Restrictions
Some products may have destination-specific shipping restrictions.
If we are unable to ship an order to a particular destination, we will contact the customer regarding available options.
9. Contact
For shipping questions, contact:
Email: support.homeaurelliz@gmail.com
Terms of Service
Last Updated: September 15, 2026
Welcome to homeaurelliz.shop. By accessing or using our website, you agree to these Terms of Service.
1. Acceptance of Terms
By accessing our website, placing an order, or using our services, you agree to comply with these Terms of Service and all applicable laws.
If you do not agree with these terms, please do not use our website.
2. Our Store
homeaurelliz.shop is an online retail store offering home-related products and other merchandise.
We reserve the right to modify, suspend, or discontinue any part of the website, products, or services at any time.
3. Product Information
We make reasonable efforts to provide accurate product descriptions, images, specifications, and pricing.
However, colors and visual details may vary depending on your device or screen.
We do not guarantee that every product description, image, specification, or other website content will always be completely accurate or error-free.
4. Pricing
Prices may change without notice.
We reserve the right to correct pricing, product, or listing errors.
If an order was placed due to an obvious error, we may cancel the order and issue an appropriate refund.
5. Orders
Placing an order does not automatically guarantee acceptance.
We may refuse or cancel an order for legitimate reasons, including:
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Product availability
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Pricing errors
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Listing errors
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Suspected fraud
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Incorrect customer information
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Shipping restrictions
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Legal or regulatory requirements
If we cancel an order after receiving payment, the applicable payment will be refunded.
6. Payments
You agree to provide accurate billing and payment information.
Payments may be processed by third-party payment providers.
Your use of a third-party payment method may also be subject to that provider's terms and policies.
7. Intellectual Property
Unless otherwise stated, the content of homeaurelliz.shop, including logos, branding, graphics, text, product descriptions, website design, and original marketing materials, may be protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or commercially exploit our content without appropriate authorization.
8. Prohibited Uses
You may not use our website to:
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Violate applicable laws
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Commit fraud
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Attempt unauthorized access
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Interfere with website functionality
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Upload malicious code
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Collect other users' information without authorization
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Misrepresent your identity
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Abuse our services or customer support
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Use our content for unauthorized commercial purposes
9. Third-Party Services
Our website may use or link to third-party services.
We are not responsible for the content, policies, security, availability, or practices of third-party websites or services.
10. Disclaimer
To the maximum extent permitted by applicable law, our website and services are provided on an "as available" and "as is" basis.
We do not guarantee that our website will always be uninterrupted, secure, completely accurate, or error-free.
Nothing in these Terms excludes rights or protections that cannot legally be excluded.
11. Limitation of Liability
To the maximum extent permitted by applicable law, homeaurelliz.shop and its owners, employees, affiliates, and service providers will not be liable for indirect, incidental, special, or consequential damages arising from your use of the website or products, except where such limitation is prohibited by law.
12. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless homeaurelliz.shop and its owners, employees, affiliates, and service providers from claims, damages, losses, liabilities, and expenses arising from your violation of these Terms or misuse of the website.
13. Governing Law
These Terms shall be governed by the applicable laws of [YOUR STATE/COUNTRY], without regard to conflict-of-law principles.
14. Changes to These Terms
We may update these Terms of Service from time to time.
Updated terms will be posted on this page with a revised "Last Updated" date.
Your continued use of the website after changes are posted constitutes acceptance of the updated terms to the extent permitted by law.
15. Contact Us
Store: homeaurelliz.shop
Email: support.homeaurelliz@gmail.com
Business Address: [BUSINESS ADDRESS]
Cookie & Tracking Notice
Last Updated: September 15, 2026
homeaurelliz.shop may use cookies and similar technologies to provide a better shopping experience, maintain website functionality, understand website usage, and measure marketing performance.
Types of Technologies We May Use
These may include:
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Essential cookies
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Functional cookies
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Analytics cookies
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Advertising cookies
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Pixels and similar tracking technologies
Essential technologies may be necessary for functions such as shopping carts, checkout, security, and account functionality.
Analytics and advertising technologies may help us understand website activity and measure the effectiveness of marketing campaigns.
Managing Cookies
You may be able to control or disable certain cookies through your browser settings or available cookie-management tools.
Disabling essential cookies may affect the functionality of portions of our website.
Contact
For questions regarding our use of cookies or tracking technologies: